All systems are running normally. The app should also run on watchOS 10 without issues.
Go to "Options" -> "Select household" and activate "Guest mode".
To interact with Lyd, you will need to activate the Siri commands once. To do this you need to say one command and let Siri recognize it, then Siri will ask you if all Lyd commands should be activated. Trigger phrases that worked well is “Pause with Lyd” and “Louder with Lyd”. Try pronouncing Lyd like “lid”.
The app supports S1 and S2 speakers. Each set of speakers is seen as one separate Sonos system, to use both of them in the app, make sure that all speakers are linked to the same Sonos account. You can switch between your S1 and S2 system by switching your household. Each Sonos system is one household and they can be changed in the settings/options.
Sonos accounts support multiple households/systems and they can all be controlled with one app. To ensure that you can access both households in the app, make sure that you have your Sonos systems linked to the same account. You can transfer a running system to a different account in the settings of the official Sonos iOS App. You can switch between households in the settings /options of the app. When you don't see the household you are looking for in the household selection, you are probably logged in with the wrong account. You can find the correct mail address of the account you are looking for in the settings of the official Sonos iOS app.
If the app does not install automaticall, the best way is to use the App Store on your Apple Watch. Search for Lyd and install the app directly.
Hint: The App Store might ask you if you want to purchase the app again. If you have paid for Lyd already, you can be sure that you won't be charged again.
Unfortunately, you can only access your Sonos favorites and Sonos Playlists. This set of music is unfortunately not equal to all items listed in the "My Sonos" tab. The Sonos favorites, that can be played through the app, are all "playable containers" that have been added to "My Sonos" (on Sonos iOS) or "Sonos Favorites" (on Sonos Mac). This does not include if you add all your playlists or a series of a podcast in bulk. To show your music in the app the easiest way ist to:
The best way is to scan the QR code on the Apple Watch App Lyd with your iPhone. Then you just sign in with your Sonos account.
Please make sure that you use the same Sonos account that is also connected to your Sonos system. A Sonos system can only be used by one account. If you have multiple people using the same Sonos system, you need to share the password between them. Nevertheless, never change a weak password and share the password using a secure manner (e.g. end-to-end encrypted chat like Whatsapp or iMessage).
No. The app does not have access to songs in a playlist, as a limitation by the Sonos system.
You can send any message to a speaker or group of speakers. Select the speaker/room/group you want to send a voice message to, tap the more button on the bottom right, hit the button with the microphone and record your message. It will be played automatically on the selected speaker/room/group.
Sonos updates to your speakers might cause disconnection events from the Sonos cloud.
In some cases the speakers are unable to reconnect.
If your Sonos system disappeared from the app without any changes, you are likely seeing that issue.
Try restoring the connection using the following steps:
For most of the Lyd users the Sonos update to S2 should not create any issues.
If you cannot access your speakers after your update. The following steps might help resolving this issue.
Sometimes the Apple Watch refuses to install new Apps. It's a mystery and according to Apple the easieset solution to this is to restart your Apple Watch and your iPhone. An even better solution is to open the App Store App on your Apple Watch and search for Lyd there. The installation directly on the Apple Watch works in most cases.
Select the group/room. Than tap on the more () button and select "Change music". You can select music from your Sonos Playlists / Sonos favorites. To sort the list differently press firmly on the screen. To add music here use the official Sonos App and add add to "My Sonos" or "Sonos favorites". This can be done with Albums, playlists, stations, songs, audiobooks. Podcast stations cannot be added at the moment
Select a room on which you would like to play an voice message. The room can be part of a group. Then tap the button on the bottom left and select "Voice message". You can record the message (up to 30s). Then you can select on which speaker in the group you would like to play the message. Caution: Voice messages are only supported on those speakers and newer: Sonos One, Amp, Play:5 (gen 2), Five, Beam, One SL, Move, und die IKEA SYMFONISK Tischlampe und SYMFONISK Regallautsprecher.
After recording the message it must be transmitted to my server. The sonos speaker gets a random access code and downloads the message. After this, the message is deleted completely. Nobody, not even me, is able to access your recordings, because they are protected by a password and very short lived.
To group Sonos rooms select the room whichs music you want to share across other rooms. Than tap on the more button and select "Manage group". Now you can select all rooms that should play the same music and tap the "Done" button at the bottom.
Since version 2.0 Lyd offers two different types of complications:
1. Complications that just open the app
2. Complications with text that show the currently playing rooms
For every watch face with complications you can find one for Lyd.
Since version 2.0 Lyd is an independant Apple Watch App.
This means you can delete the iPhone App and keep Lyd on your Apple Watch.
The iPhone App is no longer needed, but it can still be used for performing the initial setup.
Before version 2.0: Sometimes sync between iOS and watchOS fails. Please set both devices to flight mode for some time and try again afterward.
If this does not solve the issue: Restart both devices.
Version 2.0 or later: Use the QR Code login or the login directly on the Watch
This issues occurred with version 1.2.2 and the Sonos update 10.4. The recent update 1.2.3 fixes these issues. Your installed version can be shown on the main menu in the Watch App. Open it by using the button with the three dots
This is an issue that could have multiple sources. I will give a list of them:
To edit a group or to change the music there is an extra menu hidden behind a force touch press on the control screen. So when you have selected a room press hard on your Apple Watch screen. It will open a new menu.
I am really sorry to loose you as a customer.
Refunds are handled by Apple and you can apply here:
https://reportaproblem.apple.com